FREQUENTLY ASKED QUESTIONS

Payment is due at the time of the reservation and can be made with a credit card. You may cancel up to 10 days prior to your rental date and receive a full refund.

We are now located in our own marina at the mouth of the Spokane River on Lake Coeur d’Alene. Our watercraft are stored on site in our own slips and ready to depart from our dock. We do not offer delivery, but we have free parking for both cars and our rental fleet.

Our on-water location is next to the Harbor Center at 1031 N Academic Way, Coeur d’Alene, ID 83814. There is free on-site parking and you just walk down to our on-water office.

There are several marinas around Lake Coeur d’Alene that sell gas, if you need fuel during your rental please stop and get some. Watercraft gauges are never 100% accurate and we highly recommend getting fuel before reaching a ¼ tank remaining.

At the end of your rental you will need to refuel the watercraft and return to our dock prior to your return time. The two closest marinas with fuel are located next to the Coeur d’Alene Resort and at Hagadone Marine on Blackwell Island.

Unfortunately we do not allow any watercraft to be trailered by customers. With all of our watercraft being already on the water in slips, we are able to cutout the hassle of crowded boats launches and make the boarding process much more enjoyable.

Yes, every rental includes free of charge a PFD for each person up to the capacity of the boat you have rented. We will fit each person at our location prior to going to launch the boat. If anyone in your party needs a different size, feel free to send them to our location to get them fitted into an appropriate sized PFD.

Yes, we offer wetsuits free of charge. If you or anyone in your party would like to use a complimentary wetsuit, please just ask and we would be happy to provide them.

To rent and operate any of the ski boats or pontoons, you must be at least 21 years old with a valid driver’s license. To rent and operate the waverunners you must be at least 18 years old with a valid driver’s license.

No, there is no boater’s license required in the state of Idaho. We will go through operations with every driver prior to your rental. Idaho state law does require that all drivers of wave runners/jet skis must watch a safety video which we have a link to on our website and we also have it available in our storefront. After watching the safety video and going through our PWC operations tutorial, we will provide you with a “renter’s acknowledge of education card” that must be kept on the PWC at all times. We strongly recommend that all renters familiarize themselves with Idaho boating laws and responsibilities found at this link https://assets.kalkomey.com/boater/pdfs/handbook/idaho-handbook-entire.pdf

Read more information about safe boating in Idaho found in this Handbook of Idaho Boating Laws and Responsibilities. https://assets.kalkomey.com/boater/pdfs/handbook/idaho-handbook-entire.pdf

• Our ski boats range from 7 to 10 passengers and our pontoons from 10-13 passengers. This the maximum number of passengers allowed and assumes you do not exceed the posted maximum weight capacity located on the boat.
• Our wave runners are rated for 3 passengers, which amounts to either two adults or one adult with two small children, both of whom must be big enough to hold on behind the driver. Each waverunner has a posted maximum capacity that you must not exceed.

Each year we update and replace a large portion of our fleet, which in turn allows you to rent nicer, newer boats. We do go through our whole fleet in the off-season and handle all of the maintenance and repairs necessary. We also repair cosmetic issues such as rips or pulled seams in upholstery. We strive hard to provide pictures on our website of the actual boats we rent, not some photo of a brand new stock picture you could find on the internet.

You can tube, ski, kneeboard, and wakeboard behind our ski boats. We offer tubes, wakeboards, and kneeboards for rent; as well as have skis available that you can request free of charge. We allow tubing and kneeboarding behind our pontoon boats. We do not allow any towing behind the waverunners.

We have a mandatory $39 watercraft usage fee that is collected on every rental. This $39 fee covers up to $1,000 of unintentional physical wear and tear that is caused only to that rental boat during your rental period. Anything above that $1,000 in damages you are responsible to pay for.

Safe and defensive boating is what we ask all our customers to practice and this includes obeying all no-wake zones and keeping away from the shoreline as well as other boats. For this reason, we encourage our renters to head out onto the more spacious Lake Coeur d’Alene, rather than boat on the Spokane River. There are shallow bays on the lake as well as sea weed/millfoil in spots so be sure to stay in the middle of the lake. As far as where you can go: we allow our watercraft to travel nearly the whole lake as well as the Spokane River. We require that customers do not go any further south than Harrison, as past this point there are many shallow spots and hazards in the water. We do not allow our watercraft to go on either Coeur d’Alene River or St Joe River. There are many miles of lake and river to play on so you will not get bored with seeing the same view.

If you cancel more than 10 days from your rental date there is no fee. If you cancel less than 10 days but more than 48 hours from your rental date then there is a 15% fee charged. There are no refunds given 48 hours or less from the rental date. If on the day you rent it is hazardous to be on the water (such as lightning or very high winds) then we will first try to move you to another day if possible, if another day will not work then a full refund will be given

We suggest the lake is best viewed while leaving your pets either at home or a boarding facility to keep them out of the hot summer sun. Since we understand this isn’t practical for every situation we do allow small dogs (less than 35lbs) if you pay the pet fee of $65. This fee covers only 1 dog and you must keep them off the seats. You are responsible for any damage caused by your pet including any messes they make. The usage fee does not apply to pet damage.